Terms of Service — Soirée Wear

Terms and Conditions

By using our store and placing an order with Soiree Wear, you agree to the following terms and conditions:

Acceptance: By accessing or using our store, you agree to be bound by these terms.
Payment: Payment is due at checkout. We currently accept:
- Cash on Delivery (COD) — a Rs.300 delivery charge applies
- Bank transfer — pay 50% advance for 5% off, or 100% for 10% off. Free delivery on both.
Shipping: Shipping rates and delivery times are estimates. We are not responsible for carrier delays or losses once the package has been dispatched.
Returns & Refunds:
- Returns are accepted within 24 hours of delivery with prior approval.
- Cash refunds are not applicable.
- Gift cards are issued as the standard method for replacements or processed returns.
Cancellations:
- Orders may be cancelled before shipping with prior approval.
- Note: If a Cash on Delivery order is rejected by a customer at the doorstep, future orders will not be shipped to that specific address or user without 100% pre-payment.
Liability: Our liability is strictly limited to the total amount of the purchase.
Changes: We reserve the right to update these terms and policies at any time without prior notice.

Additional Policies

By shopping with us, you also acknowledge our policies regarding:

Product information and descriptions
Pricing and payment terms
Intellectual property rights
Governing law and jurisdiction

Need Assistance?

For dispute resolution or questions regarding these terms, please contact our support team via the details provided on our Contact Us page.

This store complies with Shopify's Terms of Service and applicable regional regulations.

Order acceptance and cancellation

Placing an order is an offer to buy. Your order is confirmed when we dispatch it.

We may cancel an order before dispatch if:

the item is out of stock or we are unable to source it;
the price or description was listed incorrectly;
we are unable to verify your delivery address or contact details;
the order appears fraudulent, or comes from an account or address with a history of refused Cash on Delivery parcels;
delivery to your location is not possible.

If we cancel, we will tell you why, and any amount you have already paid is refunded in full — no deductions — by bank transfer to an account in your name, normally within 3–5 working days. If you prefer, you may choose a replacement item or a store gift card instead.